Introducing FairPath.AI

Safe and Understandable AI to Transform your RPM, RTM & CCM

FairPath helps practices run profitable remote care programs—without audit risk, billing confusion, or compliance gaps. FairPath Pro goes further, managing your entire RPM operation end-to-end.

RPM, RTM, and CCM Expertise You Can Trust

We understand the daily pressures small practices face. FairPath exists to eliminate friction, increase payments, and reduce exposure.
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Simplified Workflows

From patient data capture to insurer calls, FairPath handles the hard parts so your staff doesn’t have to.
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Less than 5%

Denial rate in RPM, RTM, and CCM claims
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90%

Of reimbursement payments within 30 days

Real Stats

1.1M

Charges, Claims & Payments

2018

7 years of expertise in AI-powered RPM, RTM, and CCM management

$36.7M

Dollars Paid

98%

Payment Success in RPM programs alone
The Intelligence Factory Difference

How We Empower Your Practice

The FairPath platform has processed over 1.1 million claims and recovered more than $36.7 million. By training FairPath on millions of real patient and financial transactions, we’ve achieved a 98% RPM payment success rate.
Keeps Your Data Safe and Secure
Built from the ground up to meet HIPAA standards, our solutions protect your sensitive information without sending it outside your control—peace of mind included.
Accurate Billing You Can Trust
Our technology ensures every claim is right the first time, cutting errors that lead to denials. No complicated AI gimmicks—just dependable results tailored for healthcare billing.
Affordable for Small Practices
FairPath skips the big setup fees and tech headaches. You get expert billing support customized to your needs, at a price that fits your budget.
Full Service Billing Assistance
Larger partners can integrate FairPath's platform for their own RCM needs, leveraging our proven technology.
Try FairPath Today

How Does FairPath Work? Try Our Low-Risk Starter  

Discover how FairPath processes your billing with a low-risk starter package:
  • Upload 1-3 claims
  • Let our AI handle eligibility, coding, and status checks
  • See 98% payment success, less than 5% denials, and 90% payments in 30 days in just 24-48 hours—no big fees
Since 2018, we’ve delivered precise results for practices like yours. Start exploring today!
A modern desktop computer displays the MedekRPM interface with an AI-powered billing knowledge base, featuring a chat prompt for guidance on Remote Patient Monitoring, RTM, and CCM—showcasing healthcare automation with FeedingFrenzy.ai integration.
Our Solutions

Tailored AI for Healthcare

At Intelligence Factory, we harness cutting-edge AI to solve healthcare's toughest challenges. Our solutions streamline billing, enhance patient engagement, and ensure compliance, all powered by hallucination-free technology designed for your success.
FairPath
End-to-End Software Package
What It Is:
An AI-powered software stack that automates RPM, RTM, and CCM for small practices—covering billing, documentation, patient compliance, and audit-readiness.

Why It Matters:
FairPath aligns every claim with CMS rules, reducing fraud risk and denial rates. You stay compliant without adding tech staff or stress.
Learn More About FairPath →
FairPath Pro
Turnkey RPM Solution
What It Is:
A turnkey service where Intelligence Factory manages your full RPM program—staffing, onboarding, monitoring, billing, compliance.

Why It Matters:
You gain the benefits of remote care without learning Medicare billing rules or adding overhead. It’s plug-and-play RPM, built right.
Learn More About FairPath Pro →
Nurse Amy
Patient Engagement Agent
What It Is:
A custom Perfect Agent automating reminders, surveys, and device support for RPM, RTM, and CCM patients.

Why It Matters:
Higher patient compliance means more billable events, better outcomes, and less staff burden. Amy keeps patients engaged automatically.
Learn More About Nurse Amy →
Buffaly + NLU
AI Language Engine
What It Is:
A custom AI built over 20 years to turn messy medical text into clear, structured data with explainable precision.

Why It Matters:
It solves messy data problems with precision, turning chaos into clear outputs that save time and boost accuracy.
Learn More About Buffaly NLU →
Setting New Standards in AI

Why Intelligence Factory?

We're a team of passionate engineers based in Orlando, Florida, committed to reshaping AI beyond Silicon Valley's influence. After powering solutions for Delta Airlines, AT&T, and others, we started working in Healthcare in 2018. Since then we’ve focused on leveraging our expertise to address billing inefficiencies with tools that are safe, understandable, and controlled.
Proven Impact
The FairPath platform has processed over 1.1 million claims and recovered more than $36.7 million. By training FairPath on millions of real patient and financial transactions, we’ve achieved a 98% RPM payment success rate.
Accurate Billing You Can Trust
Our technology ensures every claim is right the first time, cutting errors that lead to denials. No complicated AI gimmicks—just dependable results tailored for healthcare billing.
Keeps Your Data Safe and Secure
Built from the ground up to meet HIPAA standards, our solutions protect your sensitive information without sending it outside your control—peace of mind included.
Affordable for Small Practices
FairPath skips the big setup fees and tech headaches. You get expert billing support customized to your needs, at a price that fits your budget.
Compliance Without Complexity

The Five Pillars of a Compliant,
Scalable RPM Program

FairPath directly addresses the issues highlighted in the OIG’s 2024 RPM audit—preventing fraud, missed revenue, and denials.
Consolidated Data Platform
Unified dashboard for all device data

AI flags urgent readings

No more portal-hopping or missed interventions
Billing & Charge Optimization
Fully automates 99453, 99454, and 99457/99458 billing

Calibrates charges to avoid payer scrutiny

Flags duplicates and multi-episode risks
Compliance & Documentation Engine
Timestamps every interaction in a HIPAA-compliant system

Tracks who did what, when

Proven to defend audits and clawbacks
Patient Engagement Tools
30% improvement in usage from calls/texts

Captures 99453 consent and education digitally

Flags inactive patients before it’s too late
Eligibility Verification System
Real-time checks for Medicare, Advantage, and dual plans

Flags ineligible patients pre-enrollment

Prevents non-reimbursable claims and wasted setups
Beyond Healthcare

Our Artificial Intelligence Legacy

While healthcare is our focus, Intelligence Factory's AI has a proven track record across industries. Our Feeding Frenzy suite has optimized sales and support workflows for IT companies, showcasing our technology's versatility and reliability beyond medical billing.
Learn About Non-Medical
Solutions →
How It Works

A Simplified, AI-Driven Billing Workflow

Our AI solution transforms your billing process with a structured, step-by-step approach:
The image depicts a stylized clipboard icon with bold purple outlines and orange highlights, including checkmarks and horizontal lines representing text fields or entries. It conveys the process of claim preparation and submission, symbolizing tasks like filling out forms, verifying details, or preparing documents for submission in a structured and organized manner. The use of checkmarks emphasizes completion or readiness.
Eligibility Verification
Instantly confirm patient coverage with AI that retrieves accurate, real-time insurance details.
The image represents transparent tracking with a stylized design featuring a magnifying glass overlaying a diagram or flowchart. The diagram is outlined in bold purple with orange highlights, symbolizing the visualization of processes or steps. The magnifying glass emphasizes scrutiny, transparency, or detailed monitoring. This conveys the concept of closely following and clearly understanding progress, workflows, or operations in a transparent manner.
Claims Coding
Generate precise CPT codes and ICD-10 mappings to prevent denials and resubmissions.
The image represents eligibility verification. The profile card with a person icon symbolizes individual data or identity, while the magnifying glass emphasizes the process of closely examining or verifying details. The connecting nodes suggest a system or network approach, indicating the process of assessing eligibility within a structured or interconnected framework, likely involving data evaluation and confirmation.
Prior Authorization
Skip the manual process—our AI gathers required information and expedites approvals.
The image visually represents integration by combining a computer monitor and interconnected gears, symbolizing the seamless merging of digital processes and mechanical operations. The purple and orange color scheme emphasizes innovation and efficiency in technological systems.
Seamless Integration
Easily connect with your EHR, practice management systems, and billing software through scalable APIs.

Take the First Step with Intelligence Factory

Ready to transform your billing process? Whether you're a small practice seeking our expert billing service or a larger partner looking to integrate FairPath's technology, we're here to help you succeed.
What You'll Get:
Free Consultation
Discuss your billing challenges with our experts—no obligation.
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Recent Updates

The Living Echo: How Digital Twins Are Reshaping Personalized Healthcare and Operational Excellence

The healthcare landscape is continuously evolving, and among the most profound shifts emerging is the concept of the Digital Twin for Patients. This technology isn't merely an abstract idea; it represents a fundamental change in how we approach individual health and broader healthcare operations. For those at the forefront of Applied Medical AI and modern care delivery, grasping this trend is not just beneficial—it's essential for shaping the future.

The Vision: Your Personal Health, Virtually Mirrored

At its heart, a patient digital twin is a sophisticated, continuously updated virtual model of an individual's unique biological and physiological state. Unlike static health records, this digital twin dynamically mirrors the real person, constantly evolving to reflect changes in their health. It's a living, virtual counterpart, capable of predictive simulation and offering insights into a patient's health journey with unprecedented detail.

The Foundation: Where Real-World Data Meets Intelligent AI

Bringing such an advanced digital replica to life requires the seamless integration of vast, multi-modal data streams, all powered by intelligent AI. The very essence of modern care delivery, particularly in Remote Patient Monitoring (RPM) solutions like FairPath, provides the foundational data for this transformation. Continuous streams of vital signs, activity levels, medication adherence, and other physiological metrics from connected devices form the living data that fuels the twin. Comprehensive insights from Chronic Care Management (CCM) programs and functional data from Remote Therapeutic Monitoring (RTM) further enrich this understanding, painting a complete and nuanced picture of a patient's health trajectory. Without this rich, ongoing data, a digital twin remains a static image, not a dynamic representation.

This vast influx of information is then transformed by Applied Medical AI solutions. These intelligent algorithms are crucial for integrating disparate data formats from electronic health records, genomics, wearables, and lab results into a unified, coherent model. They excel at identifying subtle patterns and anomalies that might indicate health changes, predicting potential health events or disease progression, and running high-fidelity simulations to test the efficacy of different interventions without risk to the actual patient.

For digital twins to gain clinical trust and widespread adoption, the AI driving them must be transparent. The commitment to building safe, explainable, and transparent solutions is paramount here. Healthcare professionals need to understand why a digital twin suggests a particular intervention or makes a specific prediction. This clarity, often facilitated by flexible ontologies that clarify complex data relationships, ensures the AI's insights are not only accurate but also clinically interpretable and auditable, reinforcing patient safety and professional accountability.

Unleashing the Potential: Transforming Healthcare Delivery

The implications of patient digital twins extend across the entire healthcare continuum, promising significant advancements:

Personalized medicine gains new depth as digital twins enable hyper-personalized treatment plans. Clinicians can virtually test different therapies and dosages on a patient's unique digital twin, optimizing outcomes for conditions ranging from cancer to diabetes, and minimizing trial-and-error.

For the millions managing chronic conditions, digital twins are transformative. Continuously fed by RPM and CCM data, they can predict impending exacerbations, suggest real-time care adjustments, and empower patients with personalized insights. This significantly reduces hospitalizations and improves overall quality of life by shifting care from reactive to proactive.

In surgery, digital twins of individual patient anatomies allow surgeons to rehearse complex procedures, identify anatomical challenges, and refine techniques in a risk-free virtual environment. This enhances precision and minimizes patient risk during actual operations.

Drug discovery and clinical trials can be accelerated as companies use digital twins to simulate drug efficacy and safety across diverse patient profiles. This has the potential to reduce research costs and bring life-saving therapies to market more quickly.

Beyond individual patient care, digital twins of entire hospital systems can model patient flow, resource allocation, and staffing needs in real-time. This helps administrators identify bottlenecks, optimize workflows, and enhance resource utilization, leading to more streamlined operations and an improved patient experience.

Your Strategic Imperative: Leading the Digital Health Frontier

For leaders and innovators in medical technology, especially those in Applied Medical AI, RPM, CCM, and RTM, understanding patient digital twins is a strategic imperative. This trend is not a distant aspiration; it is being built now, on the very foundations of the data streams you manage and powered by the intelligent solutions you develop.

By focusing on how these specialized services provide the essential building blocks and the crucial intelligence for these future-defining models, you not only advance the capabilities of healthcare but also position yourself as a key architect in the evolution of patient care. The future of healthcare is personalized, predictive, and inherently connected to the digital twin.

What are your thoughts on the most significant challenges and opportunities for integrating patient digital twins into mainstream clinical practice?

Why the MIPS MVP Model is the Future—and How Your Practice Can Win

Change is inevitable in healthcare. Often, it feels overwhelming—but occasionally, a new shift arrives that genuinely makes things simpler. The upcoming CMS shift toward the MIPS Value Pathways (MVPs) represents precisely that kind of beneficial change.

As someone who has navigated the complexities of the medical industry, I’ve learned how crucial it is to separate temporary trends from genuinely important transformations. The MVP model is much more than a passing trend—it is shaping up to be the future of Medicare reporting. The good news? Providers who take the time to understand and align with MVPs early will find themselves at a significant advantage.

Understanding MVPs Clearly and Simply

Think of MIPS Value Pathways (MVPs) like earning exercise badges on your Fitbit. When you use a Fitbit, each badge is tied to specific activities—such as running, cycling, or walking a certain number of steps. Similarly, MVPs group related performance measures into focused sets known as "care themes," making it easier for your practice to clearly demonstrate clinical strengths without getting lost in disconnected reporting requirements.

Just like how Fitbit clearly shows the fitness goals you've achieved, MVPs allow practices to clearly and simply demonstrate the quality and outcomes of their patient care.

CMS has identified several distinct care themes or pathways for MVP reporting, such as Managing Chronic Conditions, Optimizing Chronic Disease Prevention, Promoting Wellness and Preventive Care, Advancing Care for Heart Disease, Improving Care for Musculoskeletal Conditions, Enhancing Care for Diabetes, and Strengthening Mental and Behavioral Health Care.

This clear structure makes it easy to select the appropriate pathway based on your clinical strengths, and it simplifies reporting, making your life—and your team's—easier.

The Emotional and Practical Impact of MVPs

We all went into healthcare because we care deeply about people, not because we wanted to spend our days tangled up in paperwork. But somewhere along the way, administrative burdens began overshadowing the care itself. The MVP model aims to simplify reporting and bring focus back to patient care.

This shift isn't just operational—it has significant emotional and financial impacts. By aligning your reporting with meaningful clinical themes, you reclaim time and energy to focus on why you entered healthcare: improving people's lives. Additionally, clear alignment with MVP measures positions your practice well financially, as CMS increasingly ties payments to performance measures.

RPM, RTM, CCM, and APCM—How These Fit with MVPs

Many practices already use programs like Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), Chronic Care Management (CCM), or Advanced Primary Care Management (APCM). Each of these naturally aligns with specific MVP pathways.

RPM, for example, directly supports chronic disease management by continuously capturing important physiologic patient data, such as blood pressure or glucose levels. This fits seamlessly within the MVP pathway for managing chronic conditions. In fact, Medicare’s use of RPM increased more than tenfold between 2019 and 2022, reflecting its growing importance in Medicare’s approach to chronic care management according to a recent OIG report.

Similarly, RTM captures patient adherence to therapies and is particularly beneficial for MVP pathways related to musculoskeletal, respiratory, or behavioral health conditions. It fills a crucial gap by measuring patient engagement beyond clinical visits.

CCM has historically served as the foundation for chronic care. However, its administrative complexity and time-tracking requirements have become increasingly challenging for many practices, prompting a shift toward simpler, more integrated models like APCM.

APCM, by contrast, streamlines multiple care management services into fewer, complexity-based billing codes. This reduces complexity and aligns directly with MVPs' streamlined reporting philosophy.

The Importance of Early Adoption—Why Your Practice Should Move Now

CMS has indicated MVP participation will become mandatory by 2026. Early adopters who start aligning their practices with MVPs today gain significant advantages. Early preparation reduces the stress of last-minute changes, provides time for performance optimization, and positions your practice to maximize financial reimbursements from Medicare.

What Your Practice Can Do Today

If you're uncertain where to start, the first step is to evaluate your current care management programs. Determine how your current RPM, RTM, CCM, or APCM efforts align with CMS's outlined MVP themes. From there, educating your team about MVP reporting requirements will help ensure smooth implementation.

Consider integrating RPM and APCM more deeply into your clinical workflows, as these naturally produce ongoing, valuable patient data, making reporting straightforward. Finally, even before MVP reporting becomes mandatory, start voluntarily tracking MVP-aligned metrics internally. This early tracking builds familiarity and helps identify areas of strength and opportunities for improvement well ahead of mandated reporting deadlines.

Get In The Game

Just as Fitbit badges clearly showcase your fitness achievements, MVP reporting will highlight your clinical successes clearly and simply. It's a significant shift designed to emphasize value-based care, streamline reporting, and reduce administrative burdens.

Change in healthcare is constant, but meaningful change is rare. MVPs are meaningful because they reward the impactful, patient-focused care your practice already delivers. Practices that move proactively won't just survive this shift—they'll thrive because of it.

If navigating this transition feels overwhelming, you don't have to tackle it alone. My team and I specialize in simplifying these complexities, streamlining your operations, and positioning your practice to succeed in Medicare’s evolving landscape.

By being proactive now, you ensure your practice isn't just prepared—you ensure you're positioned to lead.

Does RPM Miss What Patients Really Need?

It starts with a data spike… a sudden drop in movement, a rise in reported pain. The alert pings the provider dashboard, hinting at deterioration. But what if that signal isn’t telling the whole truth?

What if that high pain score came after a week of poor sleep, emotional stress, or missed therapy due to caregiving demands? What if the numbers are accurate but the story they tell is incomplete?

Remote Patient Monitoring (RPM) is revolutionizing chronic care, but it risks becoming just another stream of disconnected metrics. Without patient context, what’s really going on behind the data, RPM can lead to unnecessary interventions, missed opportunities, and patients feeling like statistics instead of people.

Let’s look at why RPM needs more than numbers to be effective…and how to make it human again.

The Promise and Peril of RPM

RPM feels like the future. Wearables track blood pressure, glucose, heart rates, delivering real-time insights that catch problems early. CMS reports RPM use grew 200 percent from 2019 to 2023, reducing hospital visits for chronic conditions like diabetes by 20 percent. Doctors get alerts, patients stay home, and practice bill codes like 99457 for the effort. It seems like a clear win.

But there’s a catch. A 2024 Office of Inspector General report revealed 43 percent of Medicare RPM users didn’t receive the full scope of care: device setup, data collection, and treatment management. Data was collected, but care often stalled. Why? Numbers don’t tell the whole story. A spike in Sarah’s pain score could signal a flare-up or just a stressful week. Without context, providers make mistakes, patients feel overlooked, and resources are squandered. RPM’s potential depends on seeing the human behind the data.

The Data Trap: When Numbers Mislead

Data feels like truth. A heart rate of 120 beats per minute looks urgent. But was the patient exercising, stressed, or sick? A 2023 JAMA study found 25 percent of RPM patients felt their data was misinterpreted because providers didn’t ask about their lives. RPM systems churn out metrics but rarely capture context like stress, sleep, or social challenges. This gap leads to misdiagnoses, unnecessary interventions, and frustrated patients.

Billing suffers too. Practice administrators know RPM codes require 20 minutes of clinical time monthly. But if staff only react to data without engaging patients, they miss billable care coordination, like discussing Sarah’s therapy lapse. A 2024 HFMA report noted 30 percent of RPM claims face denials due to incomplete care delivery. Data driven care sounds advanced, but it falters without the human element.

Reframing RPM: Care, Not Just Data

Making RPM work means prioritizing humanity over tech. Start by inviting patients to share context with their data. Asking “What was happening when your readings spiked?” can change everything. A 2023 study showed patient engagement in RPM boosted adherence by 30 percent. Picture nurses guiding Sarah to log stress alongside pain scores, giving her doctor a clearer view.

Next, blend lifestyle factors into RPM platforms. Some systems now let patients note events like missed therapy or family stress. This contextual data helps providers make smarter decisions, reducing errors by 15 percent, per a 2024 study. Regular check-ins are just as vital. A five-minute call can clarify a data blip, like whether Sarah’s low activity was a health issue or a busy week. Practices that added calls saw 25 percent higher patient satisfaction.

Chronic conditions often intertwine with mental health. Pairing RPM with behavioral health screening cut perceived pain by 25 percent in a 2024 study. If Sarah’s stress is amplifying her pain, a counselor’s input could matter as much as her meds. Finally, consider access. Rural patients, 20 percent of whom lack broadband, miss out on RPM. Offering phone based check-ins ensures everyone benefits, with practices seeing 10 percent more patients enrolled.


RPM Done Right

Take a real-life scenario: a patient’s RPM device flags rising pain and declining activity. Instead of immediately adjusting medications, a nurse reaches out. The patient shares that they’ve been dealing with a personal crisis and missed therapy sessions. With that context, the care team adjusts the plan…adding a counselor referral and support reminders…without jumping to conclusions. That one call, driven by data but rooted in understanding, keeps the patient on track. Their pain stabilizes, and they feel seen.


The Bigger Picture: Trust Over Tech

RPM’s future isn’t about smarter devices… it’s about trust. Patients want to feel seen, not reduced to numbers. Providers need tools that simplify care, not complicate it. Administrators want billing that flows. A 2024 survey found 60 percent of RPM patients felt closer to their care team when context was part of the process. That’s the vision: technology that amplifies care, not overshadows it.

This matters beyond clinics. As value-based care grows, with CMS aiming for 100 percent of Medicare payments to be value-based by 2030, RPM will be judged on outcomes, not just data points. Practices that humanize RPM now will reduce readmissions, lift satisfaction, and secure revenue.


The Catch: It’s Not Easy

Humanizing RPM requires effort. Training staff to engage patients takes time. Upgrading platforms to include lifestyle data can cost $10,000 to $50,000 for small practices. Creating equitable solutions, like low-tech RPM, demands new workflows. But the rewards are clear: practices prioritizing context in RPM saw 20 percent fewer denials and 15 percent higher revenue in 2024.


Your Next Move

Transforming RPM starts with small steps. Add a prompt to your RPM system, asking patients what was happening during their readings, and review responses for a few patients to see how it shapes care. For the next RPM alert, call the patient to clarify, noting if it prevents an unnecessary visit. Train a nurse or coordinator to weave context into RPM reviews, tracking time and feedback after a month. Review last quarter’s RPM denials to spot missed care coordination and adjust workflows.

A practice that added patient check-ins cut denials by 10 percent in three months. These steps are simple but powerful, paving the way for care that’s as compassionate as it is smart. Share your thoughts below or try one idea and see the difference. Let’s make RPM human again.

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