Nurse Amy: Your Perfect Agent for Smarter Healthcare

Safe, reliable, and HIPAA-compliant AI that streamlines patient engagement and medical billing for practices like yours.
Perfect Agent for Healthcare

Why Nurse Amy Stands Out

Nurse Amy isn't just another AI—she's a game-changer for RPM, RTM, and CCM, saving time and unlocking revenue with precision. Nurse Amy is fully integrated with FairPath.
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Device Troubleshooting

Guides patients to fix devices, keeping data flowing for billing.
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Patient Reminders

Boosts compliance with timely prompts— fueling claims like CPT™ 99457.
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Surveys & Queries

Collects data and answers questions, freeing staff for critical tasks.
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HIPAA Compliant

Encrypted, local processing keeps patient data secure.
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Smart Escalation

Hands off complex queries to a team member when necessary.
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Data Integration

Logs every relevant metric into your EHR for accurate billing.
How Nurse Amy Learns

Hallucination Free Interactions You Can Trust

Using SemDB's knowledge bases and Buffaly's ontology engine Nurse Amy, and OGAR's agentic retrieval uses FairPath with you and for you. Intelligence Factory's tech stack provides the guardrails Nurse Amy needs to ensure accurate, HIPAA compliant, and hallucination free interactions.   

SemDB: Knowledege Bases

SemDB is Intelligence Factory's Semantic Database. It allows users to create a consolidated archive of all procedures, rules, documentation, and information that can be leveraged by Nurse Amy to answer questions and provide interactions accurately and according to the way you operate.

Buffaly: Ontology Engine

Buffaly is the ontology engine that powers Nurse Amy. It provides a layer of security between your interactions and the internet. Buffaly exists to ensure that the interactions between the system and the LLMs used to provide natural language do not escape to the internet, ensuring HIPAA compliance and privacy.
How Nurse Amy Interacts with FairPath

Nurse Amy: FairPath's Operational Assistant

FairPath is an intelligent remote care management system purpose-built for programs facing dynamic, demanding regulatory environments. Nurse Amy takes gives practices running their own remote care programs an extra edge by allowing faster, more efficient operations through a simple but powerful chat interface. Here's what Nurse Amy can do:

Patient Text Messaging

Nurse Amy can use FairPath communications features straight from the chat window. The messages are private and HIPAA compliant, and if any clinical information is discussed, Nurse Amy automatically complies to the rules by ensuring patient identity.

Nurse Amy can independently interact with the patients, escalating to a human if necessary.

Patient Phone Calls

Users can make phone calls from the chat window and, if requested, Nurse Amy can even provide scripts based on internal rules and protocols, or if those are absent, HIPAA rules to ensure compliance.

All calls are transcribed, sentiment analyzed, and archived in the system.  

API Integration

Nurse Amy can leverage API calls to provide information and perform actions in order to make workflows more efficient.

Additionally, Nurse Amy can suggest next steps and perform actions based on input. In the example provided, it suggested sending the patient directions via text message, or call the practice directly.

SemDB Interaction

By adding documents to SemDB's knowledge base, Nurse Amy can access the information contained in those documents to provide necessary help in patient interactions.

In the example provided, Nurse Amy accessed the device documentation outlining how to replace the cuff for the patient's blood pressure device.

Ready to Transform Your Practice with Nurse Amy?

Discover how a custom Perfect Agent like Nurse Amy can streamline your workflows, boost revenue, and save time. Fill out the form below, and our team at Intelligence Factory will reach out to explore your needs and craft a solution tailored just for you.
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