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Privacy Policy

Intelligence Factory LLC ("Intelligence Factory", "we", "us") provides the Intelligence Factory website and the CommerceServer.AI software and service offering, built on Feeding Frenzy. This notice covers these public websites and the CommerceServer Connections Google application described below. Customer projects may also be governed by their agreements with us.

Website information and inquiries

When you contact us, we receive the name, email address, phone number, company and other information you choose to provide. We use this information to respond, provide customer support, discuss our services and manage the resulting business relationship. Inquiry information may be recorded in our customer relationship management system.

Website delivery and protection involve technical information such as IP address, requested pages, browser information and security diagnostics. Our websites use visitor-identification cookies and request tracking. Where enabled, Google Analytics measures website usage; the Intelligence Factory website also loads the Meta Pixel for page-view measurement. These website tools are separate from Google account permissions granted to CommerceServer Connections. Your browser settings can restrict cookies.

CommerceServer Connections and Google account data

Current status: CommerceServer Connections is in prelaunch setup. Its Gmail and Calendar connector is not deployed. It is not currently collecting Google access tokens or customer Gmail or Calendar data through this application. Visiting this website does not connect a Google account.

The planned application connects an authorized user's Google account to CommerceServer/Feeding Frenzy. Google sign-in and permission to access Gmail or Calendar are separate choices. The proposed permissions and purposes are:

  • Account identification: OpenID and email identify the Google account selected for a connection.
  • Gmail send-only: gmail.send permits sending messages. Planned v1 reuses the existing HTML correspondence composer and MIME handling for recipients, subject and body; it does not add attachment upload or attachment composition. Attachment sending is not provided as a feature of this integration. This permission does not allow inbox reading, reply ingestion or mailbox synchronization. Sending necessarily transfers the message to Google and its intended recipients.
  • Calendar: calendar.calendarlist.readonly lists the account's calendars. calendar.events permits reading, creating, updating and deleting events, subject to Google's calendar access controls. Planned v1 features are event views from selected calendars and appointment creation in a selected writable calendar, not an event update or cancellation screen. Public meeting-link availability remains based on native Feeding Frenzy appointments only; v1 does not add Google-backed public-booking availability checks. Relevant data can include calendar identifiers and names, event times, titles, descriptions, locations and attendees. The Google grant can cover accessible calendars; choosing calendars in the product does not narrow the underlying Google permission.

The connector's storage, retention and deletion lifecycle is not yet implemented. No operational retention period or automatic deletion behavior is represented here. Before Google connections are made available, this notice and the connection screen must describe the implemented handling of credentials, outbound records, event data and deletion. This prelaunch description is not an invitation to authorize a working connection.

Google Limited Use

Use of information received from Google APIs will adhere to the Google API Services User Data Policy and the Google Workspace API User Data and Developer Policy, including the Limited Use requirements. These restrictions apply to the send-only Gmail and Calendar permissions, not only to restricted scopes.

Google account data may be used only to provide the disclosed, user-facing connection features. It must not be sold, used for advertising or credit decisions, or used to train general-purpose AI or machine-learning models. Transfers and human access must be limited to the circumstances permitted by Google's policy, including user-authorized feature delivery, explicit consent where required, security and applicable legal obligations. General website marketing purposes do not authorize marketing use of connected Google account data.

Access, deletion and revocation

For access, correction, deletion or privacy questions, contact Intelligence Factory at 1-866-647-1589. Identify the website or product and relevant account, but do not send passwords or access tokens. We review requests against the information held and applicable obligations; this notice does not invent a fixed retention or response period.

You can review and remove Google third-party access through Google Account connections. Removing a Google grant stops future access under that grant; it does not itself delete messages already sent, Google Calendar events, or records previously held by a service. Contact us about records held by Intelligence Factory. For this prelaunch application, no connector-held Google account data exists to delete.

Protection and changes

We restrict access to information to the people and systems needed for the relevant service. Do not send sensitive account credentials through public forms. This notice may be updated as our websites or services change. The prelaunch Google description will be reconciled with the actual connector before release.

CommerceServer Connections | Terms of Use